Shipping & Returns

📦Shipping Options

-Standard Tracked Shipping (3–8 business days): Reliable delivery anywhere in Canada.

-Express Shipping (1–4 business days): Faster delivery option.

-Free Shipping on Orders $70+ CAD: Automatically applied at checkout.

⏱️ Estimated Delivery

Orders are processed within 1–3 business days and shipped via tracked carriers. Most deliveries arrive in 3–8 business days depending on your province.

💵 Duties & Taxes

All Canadian orders include applicable taxes at checkout. No additional duties will apply.

🔁 Returns & Exchanges

-Returns accepted within 30 days of delivery for unused, unworn items.

-One free return per order on purchases over $100 CAD (we provide a prepaid label).

-Customer is responsible for return shipping on smaller orders.

-Refunds issued within 5–10 business days after we receive and inspect the return.

📦 Shipping Options

-Chit Chats Tracked Shipping (5–12 business days): Reliable, cost-effective delivery with tracking.

-Priority Shipping (3–7 business days): Faster tracked delivery.

-Free Shipping on Orders $70+ CAD: Applied automatically at checkout.

⏱️ Estimated Delivery

Most U.S. orders are processed within 1–3 business days and delivered in 5–12 business days. Delivery speed may vary depending on customs processing.

💵 Duties & Customs

Most U.S. parcels under $800USD clear customs without additional fees. In rare cases, minor duties or handling charges may apply, which are the responsibility of the recipient.

🔁 Returns & Exchanges

-Returns accepted within 30 days of delivery.

-Free return for one item per order on purchases over $100 CAD.

-Customer covers return shipping for lower-value orders.

-Refunds processed within 5–10 business days after return inspection.

📦 Shipping Options

-Free Tracked Shipping on Orders $150+ CAD

-$15 Flat Rate Tracked Shipping on Orders Under $150 CAD

All shipments include full tracking. Most parcels arrive within 9–30 business days depending on your location and local postal service.

💵 VAT, Customs & Duties

Orders shipped to Europe may be subject to import VAT, customs duties, or handling fees set by your local authorities. These charges are collected upon delivery and are the customer’s responsibility. We cannot control or predict these costs.

📜 EU 14-Day Withdrawal Right

If you’re in the EU, you have the legal right to cancel your order within 14 days of receiving it — no reason required. Once you notify us, you have another 14 days to return the item. We will issue a refund once we receive the return.

🔁 Returns & Exchanges

-Returns accepted within 30 days of delivery.

-Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

-We strongly recommend a tracked shipping service for returns.

-Refunds are processed within 5–10 business days of receiving the item.

📦 Shipping Options

-Tracked International Shipping (9–30 business days): Reliable, fully tracked delivery worldwide.

-Shipping costs are calculated at checkout based on weight and destination.

💵 Customs & Duties

Your order may be subject to local customs fees, VAT, or import taxes. These are determined by your country’s authorities and must be paid by the recipient.

🔁 Returns & Exchanges

-Returns accepted within 30 days of delivery.

-Customers are responsible for return shipping costs unless the item is defective or incorrect.

-Use a tracked return method whenever possible.

-Refunds issued within 5–10 business days of receiving the returned item.